1. Definitions

• "Company," "we," "us," or "our" refers to Graidyn
• "Service" refers to the website, software solutions, and all related services provided by Graidyn
• "User," "you," or "your" refers to the individual or entity using our Service
• "Content" refers to text, images, code, data, or other materials available through the Service
• "Client" refers to any individual or entity that contracts with us for software development services

2. Use of Services

Eligibility

You must be at least 18 years old to use our services. By using our services, you represent and warrant that you meet this requirement and have the authority to enter into these Terms.

Account Registration

Some services may require you to create an account. You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Providing accurate and current information
• Notifying us immediately of any unauthorized access

Acceptable Use

You agree to use our services only for lawful purposes and in accordance with these Terms. You agree not to:

• Violate any applicable laws or regulations
• Infringe upon the rights of others
• Transmit harmful or malicious code
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt the Service
• Use automated systems to access the Service without permission

3. Services Provided

Software Development Services

Graidyn provides custom software development services including:

• Web application development
• Mobile application development
• AI-powered systems and solutions
• Management systems and platforms
• Social media management tools
• Custom software solutions

Project Terms

Specific project terms, deliverables, timelines, and pricing will be outlined in separate project agreements or statements of work (SOW). These documents supplement these Terms and take precedence in case of conflicts regarding specific projects.

4. Intellectual Property Rights

Our Content

The Service and its original content, features, and functionality are owned by Graidyn and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

Client Projects

Upon full payment and completion of a project, intellectual property rights to the custom-developed software will be transferred to the client as specified in the project agreement. This typically includes:

• Source code developed specifically for the project
• Custom designs and user interfaces
• Project-specific documentation

Retained Rights

Graidyn retains rights to:

• Proprietary frameworks, libraries, and tools used in development
• General knowledge, skills, and methodologies
• Reusable code components not specific to your project
• Use the project as a portfolio piece (with client approval)

5. Payment Terms

Pricing

Pricing for our services will be specified in project proposals or agreements. All prices are in the currency specified in the agreement unless otherwise stated.

Payment Schedule

Payment terms will be outlined in the project agreement and typically include:

• Initial deposit or advance payment
• Milestone-based payments
• Final payment upon project completion

Late Payments

Late payments may result in suspension of services and may incur interest charges as specified in the project agreement or as permitted by law.

Refunds

Refund policies will be outlined in specific project agreements. Generally, deposits and payments for completed work are non-refundable.

6. Warranties and Disclaimers

Service Warranty

We warrant that services will be performed in a professional and workmanlike manner consistent with industry standards. Specific warranties for custom software projects will be detailed in project agreements.

Disclaimer

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

7. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, GRAIDYN SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

Our total liability for any claims arising from these Terms or the Services shall not exceed the amount paid by you to us in the twelve (12) months preceding the claim.

8. Indemnification

You agree to indemnify, defend, and hold harmless Graidyn, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses arising from:

• Your use of the Services
• Your violation of these Terms
• Your violation of any rights of another party
• Content you provide or actions you take using the Services

9. Confidentiality

Both parties agree to maintain the confidentiality of any proprietary or confidential information disclosed during the course of the business relationship. This obligation continues even after termination of services.

Confidential information includes but is not limited to:

• Business strategies and plans
• Technical information and source code
• Customer data and lists
• Financial information
• Trade secrets

10. Project Changes and Modifications

Changes to project scope, timeline, or deliverables must be agreed upon in writing by both parties. Significant changes may result in adjustments to project timeline and cost.

Change Request Process

• Client submits written change request
• We evaluate impact on timeline and cost
• Provide revised proposal
• Client approves changes in writing
• Updated agreement is executed

11. Termination

By You

You may terminate your account or stop using our services at any time. Termination of ongoing projects must be in writing and may be subject to fees for work completed.

By Us

We may terminate or suspend your access to our services immediately, without prior notice, for:

• Breach of these Terms
• Non-payment
• Fraudulent or illegal activities
• Request by law enforcement

Effect of Termination

Upon termination, your right to use the Services will immediately cease. You remain liable for all charges incurred up to the date of termination.

12. Dispute Resolution

Negotiation

In the event of any dispute, both parties agree to first attempt to resolve the matter through good-faith negotiations.

Mediation

If negotiation fails, parties agree to attempt mediation before pursuing litigation.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of Sri Lanka, without regard to its conflict of law provisions.

13. Modifications to Terms

We reserve the right to modify these Terms at any time. We will notify users of any material changes by posting the new Terms on this page and updating the "Last Updated" date.

Your continued use of the Services after changes become effective constitutes acceptance of the revised Terms.

14. General Provisions

Entire Agreement

These Terms, together with any project agreements and SOWs, constitute the entire agreement between you and Graidyn regarding the Services.

Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

Waiver

No waiver of any term shall be deemed a further or continuing waiver of such term or any other term.

Assignment

You may not assign or transfer these Terms without our prior written consent. We may assign our rights and obligations without restriction.